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Amazon ElastiCache customers can now detect network throttling, memory fragmentation, and connection exhaustion, using thirteen new Amazon CloudWatch metrics for node-based clusters. You can monitor these host-level and engine-level diagnostics directly from CloudWatch without running INFO commands on individual nodes or calculating baselines from raw byte counters. Network capacity: NetworkBaselineUsageInPercentage, NetworkBaselineUsageOutPercentage, NetworkBaselineMaxUsageInPercentage, and NetworkBaselineMaxUsageOutPercentage report network utilization relative to instance baseline, enabling portable alarms that remain valid across instance type changes. Values above 100 percent signal that a host is consuming burst credits, a leading indicator that a sustained workload will eventually lead to credit exhaustion and throttling. The variants capturing max report pe

Amazon WorkSpaces, AWS's fully managed cloud desktop service, now enables AI agents to securely access and operate desktop applications through managed WorkSpaces environments. Many enterprises run critical business processes on desktop applications—mainframes, ERP systems, and proprietary tools—that lack modern APIs, creating a "last-mile challenge" for AI agents. WorkSpaces now allows organizations to automate everyday workflows at scale while maintaining full enterprise-grade governance and compliance. AI agents built on any framework and running anywhere—cloud-hosted, on-premises, or hybrid—can now connect to business applications with minimal code using industry-standard Model Context Protocol (MCP) integration. Builders gain fast time-to-value without standing up new infrastructure, while IT administrators maintain centralized permissions, logging, and auditing controls identical to human WorkSpaces environments. Enterprise observability features including scre

Amazon Quick, your AI assistant for work, now integrates with New Relic's AI agents, enabling on-call engineers, SREs, and engineering leaders to investigate incidents, generate root cause analysis briefs, and create tracked tasks without leaving their Amazon Quick workspace. After connecting to New Relic's remote model context protocol (MCP) server, you can invoke New Relic's AI agents directly from a conversational prompt in Quick – including alert insights, user impact analysis, log analysis, transaction diagnostics, and natural language NRQL queries. In a single chat exchange, you can investigate an incident across your observability data, generate a root cause analysis (RCA) document with evidence links, and send it as an email attachment. Quick Flows can also invoke New Relic AI agents to automate recurring triage runbooks or escalation workflows. Because Quick surfaces responses alongside enterprise knowledge stored in Spaces&

Amazon Connect Cases now automatically reassociates cases when duplicate customer profiles are merged, so agents always see a complete case history for each customer. When the same customer has multiple profiles, such as when they reach out through different channels or provide different contact details, Identity Resolution in Amazon Connect Customer Profiles detects and merges those duplicates, and Cases now brings all associated cases together under the unified profile. Agents no longer have to search across profiles or piece together a customer's history manually. Amazon Connect Cases is available in the following AWS regions: US East (N. Virginia), US West (Oregon), Canada (Central), Europe (Frankfurt), Europe (London), Asia Pacific (Seoul), Asia Pacific (Singapore), Asia Pacific (Sydney), Asia Pacific (Tokyo), and Africa (Cape Town). To learn more and get started, visit the Amazon Connect Cases webpage

Amazon OpenSearch Service expands Cluster Insights availability to all OpenSearch versions and Elasticsearch version 6.8 and above, bringing proactive cluster health and performance visibility through the Console. In addition, a new Unused Index insight helps customers identify indices in an OpenSearch cluster that have had zero search and indexing activity over the past 30 days, and provides actionable recommendation to optimize costs. Cluster Insights now supports expanded version coverage — customers running OpenSearch 1.0 and later, and Elasticsearch 6.8 and later, can easily identify and resolve performance and stability risks before they impact workloads. Additionally, the new Unused Index insight detects indices with no search or indexing activity and recommends migration to warm or cold storage tiers for cost optimization. These insights are available through the Console, OpenSearch Service Notifications, OpenSearch UI, and Amazon EventBridge, giving users instant

AWS Identity and Access Management (IAM) has increased maximum quotas for six resources: Customer managed policies per account (5,000 to 10,000) Instance profiles per account (5,000 to 10,000) Managed policies per role (20 to 25) Role trust policy length (4,096 to 8,192 characters) Roles per account (5,000 to 10,000) OpenId connect providers per account (100 to 700) These updates address common scaling constraints customers encounter as their AWS environments grow. With these higher maximum quotas, customers have more flexibility to customize IAM controls and support additional workloads that require creation of IAM resources. Customers can view the latest IAM quotas in the IAM and AWS STS quotas documentation. To request quota increases for accounts in AW

Amazon CloudWatch Logs Insights query language now supports querying log groups using tags, making it easier to analyze logs without listing the log groups explicitly. In addition to querying logs by log group names, data sources, and facets, customers can now query using log group tags. Tags are key-value pairs that customers can assign to log groups to categorize them — for example, Environment: Production, Application: PaymentService, or Owner: TeamName. With this launch, customers can run a query across all log groups that share common tags. As log group tags are added or removed, queries automatically reflect the matching log groups, reducing operational overhead as environments grow. Querying by log group tags is available today in all commercial AWS Regions. To learn more, see the Amazon CloudWatch Logs documentation.

Amazon WorkSpaces Applications now supports host-to-client URL redirection, which automatically launches URLs from streaming sessions in the user's local browser. Administrators can configure allow and deny URL patterns through the AWS Management Console to control which web content is redirected, enabling organizations to keep sensitive applications securely within the streaming environment while offloading resource-intensive content such as video streaming to local devices. With host-to-client URL redirection, organizations reduce the load on streaming infrastructure by shifting bandwidth-heavy web workloads to local devices, lowering infrastructure costs without impacting the end-user experience. The feature works for browser navigation and embedded links in applications such as Microsoft Word, with support for Chrome and Edge web browsers on the streaming host. URLs in the configured allow list open in the user's local default browser automatically. Host-to-cli

AWS Entity Resolution launches support for Machine Learning (ML) based Incremental Matching workflows in General Availability, fundamentally transforming how enterprises process entity resolution at scale. Previously, adding even a single new record required customers to reprocess their entire dataset—a process that could take up to 2 days and cost thousands of dollars. This created a critical bottleneck that forced major businesses to seek costly workarounds or alternative solutions.  With this enhancement, AWS Entity Resolution enables businesses to process only the new records added since their last workflow run. This launch provides dramatic efficiency gains: processing 1M incremental records in less than 1 hour which is a 95% reduction in processing time compared to current workloads , while also significantly reducing infrastructure costs. The feature supports incremental workloads up to 50M incremental records over datasets containing up to 1 billion histo

Amazon FSx, a fully-managed service that makes it easy and cost effective to launch, run, and scale feature-rich, high-performance file systems in the cloud, is now available in the AWS Asia Pacific (New Zealand) Region. Amazon FSx lets you choose between four widely-used file systems: NetApp ONTAP, Windows File Server, Lustre, and OpenZFS. It supports a wide range of workloads with its reliability, security, scalability, and broad set of capabilities. Amazon FSx is built on the latest AWS compute, networking, and disk technologies to provide high performance and lower TCO. And as a fully managed service, it handles hardware provisioning, patching, and backups — freeing you up to focus on your applications, your end users, and your business. To learn more about Amazon FSx, visit our product page, and see the AWS Region Table