Tag: SysAdmin

Amazon Connect now allows you to use custom task templates using the “Create task” block in Connect Flows, making it easier for agents to capture the right information to create and complete tasks. Amazon Connect Tasks empowers you to prioritize, assign, and track all contact center agent tasks to completion, improving agent productivity and ensuring customer issues are quickly resolved. For example, you can create tasks for scenarios such as investigating billing issues or new insurance claims using pre-defined task templates in flows and pre-populate data for agents with the information needed to quickly resolve the issue. Task templates are supported out-of-the box with no need for manual configuration for the Amazon Connect agent workspace.

We are excited to announce the support for EKS clusters with both managed and self-managed node groups when using interactive Spark workloads via managed managed endpoints. Amazon EMR on EKS enables  customers to run open-source big data frameworks such as Apache Spark on Amazon EKS. Amazon EMR on EKS customers setup and use a managed endpoint (available in preview) to run interactive workloads using integrated development environments (IDEs) such as EMR Studio.

We are excited to announce support for defining where a Jupyter Enterprise Gateway (JEG) pod can be deployed when running interactive Spark workloads using managed endpoints. Amazon EMR on EKS enables customers to run open-source big data frameworks such as Apache Spark on Amazon EKS. Amazon EMR on EKS customers setup and use a managed endpoint (available in preview) to run interactive workloads using integrated development environments (IDEs) such as EMR Studio.

Amazon Managed Streaming for Apache Kafka (Amazon MSK) now supports Apache Kafka version 3.3.2 for new and existing clusters. Apache Kafka 3.3.2 includes several bug fixes and new features that improve performance. Some of the key features include enhancements to fetch from the closest replica and metrics. Amazon MSK will continue to use and manage Zookeeper for quorum management in this release. For a complete list of improvements and bug fixes, see the Apache Kafka release notes for 3.3.2.

Amazon Detective has increased the daily quota limits for behavior graph data volumes. With the increased limits, Detective can now ingest up to 10 TB per day to help you conduct more comprehensive security investigations and provide broader summaries and visualizations of behaviors in your AWS accounts.

Today we launched new observability features including log patterns, metrics analytics and support for Jaeger traces with OpenSearch 2.5 in Amazon OpenSearch Service.

AWS Batch now enables you to configure ephemeral storage up to 200 GiB in size on AWS Fargate type jobs. This means that you can expand the available ephemeral storage beyond the default value of 20 GiB for your jobs when using Fargate as the compute platform on AWS Batch. With this launch, you no longer need to limit the size of the Docker images to run machine learning inferences or the size of the data sets in the container for data processing to be under 20GiB. You can configure the ephemeral storage to be as large as 200GiB to run larger sized workloads. 

Deadline 10.2.1 is now generally available and adds new functionality with support for launching and managing Spot Fleets in multiple AWS regions from the same Spot Event Plugin and a new worker version tag for instances running on Amazon EC2.

Amazon Elastic Container Services (Amazon ECS) now provides contextual failure reasons that make it easier to troubleshoot task launch failures when customers use capacity providers for auto scaling the compute capacity in their cluster.

Amazon Interactive Video Service (Amazon IVS) now lets developers combine video from multiple hosts into the source for a live stream. With this feature, Amazon IVS adds a new resource called a stage. A stage is a virtual space where participants can exchange audio and video in real time. You then broadcast a stage to Amazon IVS channels to reach a larger audience. You can also build applications where audience members can be brought “on stage” to contribute to the live conversation.